You can return or exchange any unopened or defective vinyl, cd, cassette, or equipment/accessories items within 30 days of order shipment for store credit.
If returning items, please ensure proper packaging to prevent any damage during transit - returns may be refused if we receive damaged products with inadequate packaging
Any valid return request initiated after 30 days of order shipment will be refunded in store credit.
Any return request initiated after 90 days of order shipment will be denied, barring any extraneous circumstances.
If you receive a defective item, or one that you feel does not fit the description or condition described on our site, you must initiate a claim within 60 days of receipt. For obvious practical reasons, we cannot accept claims of this nature after that window has elapsed.
If your order has yet to ship, contact us if you'd like to change or cancel it.