Help, I received a damaged/defective/incorrect item!

If you received a different item from the one you ordered or the one described on your order, or the item was damaged or defective, we're very sorry! We do everything we can to ensure that our orders go out correctly, but mistakes do happen.

Get in touch with us as soon as you realize the error, and we'll be more than happy to resolve the issue. Including photos and/or video of the issue or defect with your e-mail will help expedite the return process.